Shipping policy
Domestic Shipping Rates and Estimates
| Rate name | Condition | Transit time | Price |
| Express | $1,000.00 and up less than 5kg | 1 to 4 business days | Free |
| Standard | $500.00 and up less than 5kg | 2 to 8 business days | Free |
| Standard
|
$150.00–$500.00 less than 5kg | 2 to 8 business days | $25.00 AUD |
* Some of Heavy items will apply delivery fee.
Melbourne area : Free delivery about 40km from CBD
In-store pickup
You can skip the shipping fees with free local pickup at HBJ K BEAUTY.
After placing your order and selecting local pickup at checkout,
your order will be prepared and ready for pick up within 24 hours .
We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are from 10am to 8pm on Monday to Saturday.
Please have your order confirmation email with you when you come.
Refunds, returns
We accept returns up to 14 days after delivery, if the item is unused(unopened) and in its original condition,
and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at hbjkosupplier@gmail.com with your order number and a photo of the item’s condition.
We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hbjkosupplier@gmail.com